上海护理2025，Vol.25Issue(11)：19-26,8.DOI:10.3969/j.issn.1009-8399.2025.11.004
公立医院高质量发展背景下护士长绩效考核评价指标的构建与应用
Construction and Application of Performance Evaluation Indicators for Head Nurses in the Context of High-Quality Development of Public Hospitals
摘要
Abstract
Objective To construct performance evaluation indicators for head nurses in the context of hospital high-quality development,providing a standardized and quantifiable basis for their performance evaluation.Methods Using the"prime&fundamental balanced scorecard"as the theoretical framework,head nurse performance evaluation indicators and the weight of each indicator were determined through literature review,semi-structured interviews,Delphi method and analytic hierarchy process.From July to December 2023,154 nurse administrators in a Grade Ⅲ-A hospital participated in the test of the performance evaluation system.Results The effective response rates for both rounds of expert consultations were 100％.The experts'judgment coefficient(Ca)was 0.88,the familiarity coefficient(Cs)was 0.88,and the authority coefficient(Cr)was 0.88.In the second round,the coefficients of variation for indicators at all levels were<0.24,and scores for indicators at all levels in terms of importance,feasibility and accuracy were>4.2 points.The final performance evaluation indicators for head nurses comprised 2 first-level,11 second-level,and 43 third-level indicators.Among the second-level indicators,nursing talent building(38.43％)and nursing research and innovation(38.5％)had the lowest score rates,with a 90％pass rate for head nurses.Conclusion The performance evaluation indicators for head nurses,developed based on the prime&fundamental balanced scorecard in the context of high-quality development of public hospitals,are scientific,reasonable,and comprehensive.They provide a basis for the performance management of head nurses and promote the high-quality development of hospitals.关键词
护士长/绩效考核/指标构建/主基二元法/高质量发展Key words
Head nurse/Performance evaluation/Indicator construction/Prime&fundamental balanced score-card/High-quality development分类
临床医学引用本文复制引用
俞柳韵,富晶晶,陈晓媚,季梦婷,奚慧琴..公立医院高质量发展背景下护士长绩效考核评价指标的构建与应用[J].上海护理,2025,25(11):19-26,8.基金项目
上海交通大学医学院附属仁济医院护理管理课题(ynglzdkt 2024-002) （ynglzdkt 2024-002）
上海交通大学医学院护理学科建设项目(SJ-TUHLXK2024). （SJ-TUHLXK2024）
