现代医院2025，Vol.25Issue(10)：1594-1598,5.DOI:10.3969/j.issn.1671-332X.2025.10.028
AI与RPA融合在医院信息统计业务日报自动化中的应用及未来展望
Application and future prospects of AI and RPA integration in automating daily hospital information statistics reports
摘要
Abstract
Objective Against the backdrop of rapid advancements in artificial intelligence(AI)technology,generative AI such as DeepSeek and Manus is integrating into and reshaping the healthcare industry with disruptive force.AI and related technologies are increasingly being applied in hospital management.Based on the mature application of Robotic Process Automa-tion(RPA)technology,this study aims to explore the potential of AI technology in the automatic collection,processing,and dis-tribution of daily hospital information statistics reports.By constructing an automated daily report generation system,it seeks to address issues in traditional hospital management such as high labor costs and low efficiency,thereby providing technical support for the construction of smart hospitals.Methods This study took a tertiary hospital in Shenzhen as an empirical research sub-ject,developing a specific workflow plan for automatically generating daily hospital information statistics reports based on AI+RPA technology to empower smart hospital management.To tackle data missing issues,an innovative 30-minute silent period manual review mechanism was established,creating a dual-guarantee system of"automatic machine processing+manual seconda-ry verification."The study focused on achieving technical breakthroughs in key links including data acquisition,storage and pro-cessing,daily report generation,and scheduled push notifications,ensuring the automation and accuracy of the daily hospital in-formation statistics reporting process.Results The AI+RPA technology demonstrated excellent implementation outcomes in key aspects and specific application scenarios such as data acquisition,storage,automated daily report generation,and automated sending to designated locations for hospital information statistics.The efficiency of daily report generation was significantly im-proved,labor costs were reduced,and data accuracy was enhanced.The human-machine collaboration mechanism effectively re-solved low-level errors caused by missing data and optimized the overall daily report generation process.Conclusion By recon-structing the workflow for daily hospital information statistics reports,AI+RPA technology significantly enhanced management ef-ficiency and data quality,meeting the data needs of hospital management departments.Compared to the daily consumption of hu-man resources previously,the"Statistics Robot"not only substantially reduces labor costs but can also be scheduled to run auto-matically during idle periods for both personnel and information systems.It breaks down departmental barriers and data silos,a-chieving higher resource allocation efficiency and laying a data foundation for smart hospital development.In the future,the deep integration of AI with RPA technology and the targeted development of software robots for other specialized purposes will bring more innovation and transformation to smart hospitals,further enhancing hospital management efficiency and service quality.关键词
人工智能/机器人流程自动化/统计机器人/数字员工Key words
Artificial intelligence/Robotic process automation/Statistics robot/Digital employee分类
信息技术与安全科学引用本文复制引用
张莉,李悦楷,张铮,罗洁樱,胡伟..AI与RPA融合在医院信息统计业务日报自动化中的应用及未来展望[J].现代医院,2025,25(10):1594-1598,5.基金项目
广东省卫生经济学会面上课题(2024-WJ MZ-69) （2024-WJ MZ-69）
