系统管理学报2025，Vol.34Issue(6)：1484-1496,13.DOI:10.3969/j.issn2097-4558.2025.06.002
全渠道背景下零售商SFS与库存信息披露模式选择
Selection of Retailers'SFS and Inventory Information Disclosure Models in an Omnichannel Context
摘要
Abstract
Considering the impact of the offline inventory availability on customer behavior,this paper,based on the rational expectation equilibrium theory and newsvendor model,develops store inventory decision models for the physical store in three modes:dual-channel,ship-from-store(SFS),and inventory information disclosure only.It explores the retailer's optimal mode selection by comparing the equilibrium outcomes.The findings show that under the SFS or inventory information disclosure only mode,retailers should neither always activate the SFS channel nor consistently disclose the actual store inventory.Depending on customers'waiting costs,travel costs,and the online price of the product,introducing the SFS channel or disclosing inventory information can lead to four effects:demand pooling,demand depooling,market expansion,and market contraction.When the online price is low,merely disclosing inventory information performs no worse than introducing the SFS channel.Conversely,when the online price is high,introducing the SFS channel is no worse than disclosing inventory information.Under certain conditions,retailers should adjust the optimal offline inventory level in response to changes in the online price.关键词
门店发货/库存信息披露/理性预期均衡/全渠道零售/库存决策Key words
ship-from-store(SFS)/inventory information disclosure/rational expectation equilibrium/omnichannel retailing/inventory decision分类
管理科学引用本文复制引用
官慧,李军,曾银莲..全渠道背景下零售商SFS与库存信息披露模式选择[J].系统管理学报,2025,34(6):1484-1496,13.基金项目
国家自然科学基金资助项目(72201175) （72201175）
深圳技术大学新引进高精尖缺人才科研启动经费(GDRC202337) （GDRC202337）
广东省普通高校创新团队(2022KCXTD027) （2022KCXTD027）
广东省重点建设学科科研能力提升项目(2021ZDJS108) （2021ZDJS108）
四川省自然科学基金资助项目(2025NSFSC1928) （2025NSFSC1928）
