标准科学Issue(12)：23-27,5.DOI:10.3969/j.issn.1674-5698.2025.12.003
老龄化视角下公共服务数字包容性标准化路径研究
Research on Standardization Pathways for Digital Inclusion in Public Services from the Perspective of Aging
摘要
Abstract
[Objective]In the dual context of accelerating population aging and the digital transformation of public services,the contradiction between the"digital divide"faced by older adults and the proliferation of digital public services has become increasingly prominent.The lack of standardization is identified as the core bottleneck constraining inclusive development.[Methods]By analyzing the practical challenges in standardizing digital inclusion for older adults within public services,this study constructs a tripartite logic framework of"value-technology-governance"and proposes a systematic standards system and implementation pathway.[Results]The research reveals that existing standards suffer from structural imbalances.It is necessary to establish a comprehensive cluster of standards spanning dimensions such as technical specifications,service processes,and evaluation mechanisms.The implementation of standardization requires strengthened cross-departmental collaboration and dynamic adjustments,enhancing effectiveness through empowerment via digital intelligence technologies and the participation of multiple stakeholders.[Conclusion]This research provides a systematic theoretical framework and actionable practical pathways for improving the standards system of age-adapted digital public services,thereby promoting an inclusive leap forward in the digital transformation of public services.关键词
数字包容性/公共服务/适老化/老龄化社会/标准体系/标准实施Key words
digital inclusion/public services/age-adapted/aging society/standards system/standard implementation引用本文复制引用
王娜娜,侯非,郑娟尔..老龄化视角下公共服务数字包容性标准化路径研究[J].标准科学,2025,(12):23-27,5.基金项目
本文受国家重点研发计划课题(项目编号:2022YFF0609901) （项目编号:2022YFF0609901）
国家市场监督管理总局科技计划项目(项目编号:2024MK203) （项目编号:2024MK203）
中央级公益性科研院所基本科研业务费专项资金项目(项目编号:602024Y-11434)资助. （项目编号:602024Y-11434）
