新疆师范大学学报（自然科学版）2026，Vol.45Issue(1)：56-64,9.
基于Anylogic的快递分拣中心业务流程仿真及优化
Business Process Simulation and Optimisation for Express Sorting Centres based on Anylogic
摘要
Abstract
To enhance customer satisfaction with express delivery services and identify the bottlenecks that affect the efficient operation of express sorting centers,thereby promoting the coordinated and efficient operation of various functional areas.Taking a sorting center of a logistics enterprise in Anhui Province as a prototype,queuing theory is employed to analyze the operation process of the sorting center's business flow,and Anylogic software is used to establish a discrete event model for modeling,simulation,and optimization.The simulation results reveal that the number of employees and pallet trucks is the bottleneck for the efficient operation of the sorting center's business flow.Optimizing and improving these aspects can not only alleviate the high-load operation of equipment and employees,reduce resource waste,but also lower the operating costs of the sorting center,thereby promoting the efficient operation of the entire business flow.关键词
Anylogic/分拣中心/排队论/离散事件仿真/业务流程优化Key words
Anylogic/Sorting center/Queuing theory/Discrete event simulation/Business process optimization分类
信息技术与安全科学引用本文复制引用
陆树娟,盛武..基于Anylogic的快递分拣中心业务流程仿真及优化[J].新疆师范大学学报（自然科学版）,2026,45(1):56-64,9.基金项目
国家自然科学基金项目(71971003) （71971003）
安徽省研究生省级线上示范课程(2023yjsxssfkc016) （2023yjsxssfkc016）
安徽省级研究生教育教学改革研究项目(2022jyjxggyj284). （2022jyjxggyj284）
