工业工程2025，Vol.28Issue(6)：1-13,29,14.DOI:10.3969/j.issn.1007-7375.250140
数智化转型驱动的运维管理新范式:构建高端装备制造业的"技术-功能-组织"协同框架
A New Paradigm of Operations and Maintenance Management Driven by Digital and Intelligent Transformation:Building a"Technology-Function-Organization"Collaborative Framework for High-end Equipment Manufacturing
摘要
Abstract
With the deep integration of next-generation information technologies and high-end equipment manufacturing,traditional operations and maintenance(O&M)models are encountering serious challenges in terms of real-time performance,intelligence,and full lifecycle management.From the perspective of digital and intelligent transformation,this study systematically explores a novel digital and intelligent O&M management paradigm driven by emerging technologies,aiming to construct a technology-function-organization collaborative framework that promotes high-quality industrial development.The study reveals the core characteristics of digital and intelligent O&M:data-driven decision-making,intelligent technology penetration,full lifecycle management,cross-domain collaboration,and diversified value creation.Based on this,the study proposes a three-layer O&M management model of"technology-function-organization"and combines the technological foundations,functional closed loops,and industrial ecosystems to achieve a paradigm shift from passive response to proactive prevention and value co-creation.Case studies demonstrate that Goldwind Technology establishes a closed-loop system through technology integration,verifying the significant effectiveness of the proposed O&M model in enhancing efficiency,optimizing resources,and promoting collaboration.The study further proposes a pathway for constructing an O&M service ecosystem,providing theoretical support and practical guidance for advancing digital transformation in the high-end equipment manufacturing industry.关键词
数智运维/高端装备/新一代信息技术/数字化转型/价值共创Key words
digital and intelligent operations and maintenance(O&M)/high-end equipment/new generation information technology/digital transformation/value co-creation分类
管理科学引用本文复制引用
DAI Anshu,SONG Yao,YAN Jianhai,HE Zhen..数智化转型驱动的运维管理新范式:构建高端装备制造业的"技术-功能-组织"协同框架[J].工业工程,2025,28(6):1-13,29,14.基金项目
国家社会科学基金资助项目(23CGL018) （23CGL018）
