河海大学学报（哲学社会科学版）2025，Vol.27Issue(6)：86-96,11.DOI:10.3876/j.issn.1671-4970.2025.06.008
走向场景治理:养老服务机器人的场景类型转化与管理范式升级
Towards Scenario Governance:The Transformation of Scenario Types and the Upgrade of Management Paradigms in Eldercare Service Robots
摘要
Abstract
The historical convergence of population ageing and the emergence of artificial intelligence(AI)technology is driving eldercare service robots from concept to reality.In this process,the scenario becomes the key determinant of whether technology can be translated into service quality.Theoretically,the concept of"scenario"can be abstracted as a form of power relationship,which is constructed by actors and,in turn,constrains their actions.Drawing on Lefebvre's theory of space,scenarios can be categorized into practical,conceived,and representational ones.These correspond to the service scenarios of industrial robots,traditional AI robots,and embodied AI robots,respectively,reflecting the power relationships within human-machine interactions across different technological characteristics and illustrating the transformation of application scenarios for eldercare service robots.Regarding scenario management,the paradigms adapted to practical and conceived scenarios are"scenario control"and"scenario management",respectively.Both adhere to a linear management logic.However,when confronted with the complexity of eldercare services,both expose efficacy dilemmas such as operational rigidity,blind spots in meaning interpretation,systemic closure,and the erosion of subjectivity.The technical characteristics of embodied AI robots and their application in the eldercare field make representational scenarios possible,requiring the shift of the management paradigm toward"scenario governance",that is,transcending linear management logic with a multi-dimensional network governance logic.Its core tenets encompass the construction of open scenarios,facilitation of multi-stakeholder co-creation,promotion of scenario interconnection,optimization of dynamic scenario evaluation and feedback mechanisms,and enhancement of safety supervision,thereby improving the technical efficacy of embodied AI robots in the field of eldercare services.关键词
养老/机器人/场景/人工智能/智慧养老/具身智能/技术效能Key words
eldercare/robot/scenario/AI/smart eldercare/embodied AI/technical efficacy引用本文复制引用
王锴,赵昆..走向场景治理:养老服务机器人的场景类型转化与管理范式升级[J].河海大学学报（哲学社会科学版）,2025,27(6):86-96,11.基金项目
国家社会科学基金青年项目(23CSH058) （23CSH058）
