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突发公共危机情境下公众对政府公开信息的获取行为及影响因素研究

张泰瑞 李月琳 张建伟

信息资源管理学报2025,Vol.15Issue(6):96-111,16.
信息资源管理学报2025,Vol.15Issue(6):96-111,16.DOI:10.13365/j.jirm.2025.06.096

突发公共危机情境下公众对政府公开信息的获取行为及影响因素研究

Information Behaviors and Influencing Factors in the Public's Acquisition of Gov-ernment-Disclosed Information during Public Emergencies

张泰瑞 1李月琳 2张建伟3

作者信息

  • 1. 西安科技大学管理学院,西安,710054||南开大学信息行为科学研究中心,天津,300350
  • 2. 南开大学信息与传播学院,天津,300350||南开大学信息行为科学研究中心,天津,300350
  • 3. 郑州航空工业管理学院信息管理学院,郑州,450046||南开大学信息行为科学研究中心,天津,300350
  • 折叠

摘要

Abstract

This study aims to clarify the Public's Acquisition of Government-Disclosed Information during Public Emergencies,explore the process of public information acquisition and its influencing factors,and cor-struct a theoretical framework for information acquisition.The research employed semi-structured in-depth interviews and quqlitative data analysis to reveal the process of public information acquisition,and futher an-alyzed the characteristics and influcing factors in the process of public information acquisition through ques-tionnaire surveys and logistic regression.The results indicate that three factors motivate the public to acquire information during emergency,such as information tracing,information comparison,and information supple-mentation,leading to acquisition behaviors migrate from passive information acquisition to active seeking.Additionally,the public's preferences for information sources,information channels and information forms are influenced by various factors.This study helps the government to understand the process of public information acquisition during emergencies,and lays down a theoretical and practical foundation for improving the quality of information disclosure.

关键词

突发公共危机/政府信息公开/信息获取行为/信息获取过程/影响因素

Key words

Public emergency/Government information disclosure/Information acquisition behavior/In-formation acquisition process/Influencing factors

分类

社会科学

引用本文复制引用

张泰瑞,李月琳,张建伟..突发公共危机情境下公众对政府公开信息的获取行为及影响因素研究[J].信息资源管理学报,2025,15(6):96-111,16.

基金项目

本文系国家社会科学基金重大项目"国家重大突发事件信息公开质量研究"(20&ZD142)的研究成果之一.(This is an outcome of the major project"A Study on Information Disclosure Quality in Nationwide Public Emergencies"(20&ZD142)supported by National Social Science Foundation of China.) (20&ZD142)

信息资源管理学报

2095-2171

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