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数字技术驱动的人力资源服务商业模式创新发展研究

梁雨钝

中国人事科学Issue(12):60-69,10.
中国人事科学Issue(12):60-69,10.

数字技术驱动的人力资源服务商业模式创新发展研究

Reshaping the Future:A Study on the Innovation and Development of Digital Technology-Driven Business Models in Human Resource Services

梁雨钝1

作者信息

  • 1. 广州市粤港澳大湾区人力资源产业研究院
  • 折叠

摘要

Abstract

Against the backdrop of accelerating global digitalization,digital technology has exerted a profound impact on the business models of human resource services.By analyzing the application of emerging technologies such as artificial intelligence,big data,cloud computing,and blockchain in core human resource processes including recruitment,training,performance management,compensation,and employee experience,this research reveals how digital technology enhances service efficiency,expands service scope,drives model transformation,and reconstructs value.The study summarizes twenty types of technology-driven innovative business models in human resource services,including intelligent services,platform-based ecosystems,personalized customization,flexible staffing,and data analytics services.It further refines four digital-driven models:operational automation,data-enabled decision-making,ecosystem collaboration,and experience optimization.The findings indicate that digital technology not only reshapes the delivery logic and competitive landscape of human resource services but also promotes the industry's transformation and upgrading towards digitalization,platformization,personalization,and ecosystemization.This provides practical pathways and developmental insights for enterprises to optimize talent management and adapt to market changes.

关键词

人力资源技术/商业模式创新/数字化重构/人力资源服务业/技术驱动

Key words

Human resource technology/Business model innovation/Digital transformation/Human resource services industry/Technology-driven

分类

社会科学

引用本文复制引用

梁雨钝..数字技术驱动的人力资源服务商业模式创新发展研究[J].中国人事科学,2025,(12):60-69,10.

中国人事科学

2096-5761

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