土木工程与管理学报2025，Vol.42Issue(6)：54-60,7.DOI:10.13579/j.cnki.2095-0985.2025.20250302
关系质量情境下负面反馈对重大工程项目绩效的作用机制
The Impact Mechanism of Negative Feedback on Megaproject Performance in the Context of Relationship Quality
摘要
Abstract
Megaprojects involving multi-organizational collaboration frequently generate negative feed-back,effectively leveraging its impact on project performance,particularly clarifying the role of rela-tionship quality,requires deeper investigation.Based on the relationship governance theory,this study constructs a pathway model to examine how negative feedback influences megaproject performance.Empirical results reveal that negative feedback not only directly enhances project performance but also exerts a crucial indirect effect by stimulating collaborative behavior.Significantly,relationship quality demonstrates a counterintuitive moderating effect.Low relationship quality strengthens the positive im-pact of negative feedback on collaboration,whereas high relationship quality weakens this effect.Con-sequently,high relationship quality teams should establish direct issue-response channels,while me-dium-low relationship quality teams need reinforced incentives for collaborative behavior to effectively transform negative feedback.关键词
负面反馈/重大工程项目绩效/合作行为/关系质量Key words
negative feedback/megaproject performance/collaborative behavior/relationship quality分类
管理科学引用本文复制引用
林陵娜,吴子林..关系质量情境下负面反馈对重大工程项目绩效的作用机制[J].土木工程与管理学报,2025,42(6):54-60,7.基金项目
国家自然科学基金(72201188) （72201188）
苏州市科技计划(基础研究)项目(SJC2023002) （基础研究）
