心理科学进展2026，Vol.34Issue(3)：461-486,26.DOI:10.3724/SP.J.1042.2026.0461
机会抑或威胁?人与AI协作系统对员工工作效能影响的元分析
Opportunity or threat?A meta-analysis of the impact of human-AI collaboration systems on employee work effectiveness
摘要
Abstract
The rapid development of Artificial Intelligence(AI)has profoundly changed social structures and production models,and its application in organizations has attracted significant attention from scholars regarding its impact on employee work efficiency.To investigate the impact and underlying mechanisms of human-AI collaboration systems on employee work effectiveness,this study conducted a meta-analysis of 106 independent samples(n = 54,726)derived from 75 studies.The findings reveal the following:human-AI collaboration applications,AI autonomy,AI anthropomorphism,and employee KSAs positively influence employee work efficiency,representing"opportunities."Conversely,AI awareness exerts a negative effect,perceived as a"threat".AI trust and job insecurity play mediating roles in the relationship between human-AI collaboration systems and employee work efficiency,further elucidating the dual pathways of"opportunity"and"threat".Additionally,employee categories,industry characteristics,and cultural contexts moderate these effects.The research concludes that human-AI collaboration systems have a double-edged sword effect.They can not only enhance employee work efficiency through AI trust but also reduce it due to job insecurity,with the positive effects outweighing the negative.This study,within the framework of Conservation of Resources Theory,clarifies the mechanisms and boundary conditions of the impact of human-AI collaboration systems on employee work efficiency,providing guidance for organizations to effectively leverage the value of AI while correctly understanding its impact.关键词
人与AI协作/工作不安全感/人工智能信任/工作绩效/员工创新Key words
human-AI collaboration/job insecurity/AI trust/job performance/employee innovation分类
社会科学引用本文复制引用
宋一晓,曾铭灼,苏涛..机会抑或威胁?人与AI协作系统对员工工作效能影响的元分析[J].心理科学进展,2026,34(3):461-486,26.基金项目
广东省哲学社会科学规划项目(GD25YSG37) （GD25YSG37）
国家自然科学基金项目(72572036 （）
72372035) （）
广东省哲学社会科学规划项目(GD25CSG24) （GD25CSG24）
广东省教育厅科研项目[特色创新项目](2022WTSCX027). （2022WTSCX027）
