摘要
Abstract
At present,although agent technology has been widely applied in commercial scenarios,it often fails to exert the expected value due to misalignment with business needs and uneven employee capabilities.The work analysis method breaks down job tasks into the smallest executable units,then matches corresponding capabilities and tools,and continuously optimizes during operation,providing a feasible low-threshold path for non-technical employees to build agents.By introducing the work analysis method into the agent construction process,with work analysis theory as the framework,agent development is divided into four coherent stages:determining demand objectives,acquiring information resources,establishing process systems,and deployment and updating.Through systematic training strategies,including phased progressive paths,scenario-based practical mechanisms,scientific evaluation systems and knowledge sharing platforms,employees'agent literacy can be improved.The work analysis method can not only bridge the technological divide,but also promote the transformation of employees from tool users to intelligent thinking builders,realize bottom-up intelligent innovation,and form a dual-drive pattern with the enterprise's top-level design.关键词
工作分析法/人力资源/智能体/智能化转型Key words
Work analysis method/Human resources/Agent/Intelligent transformation分类
社会科学
