健康发展与政策研究2026，Vol.29Issue(1)：135-142,8.DOI:10.12458/HDPR.202503068
基于LDA主题模型和情感分析混合方法的医疗陪诊服务发展现状与公众情感反馈研究
Professional medical accompaniment services:status quo and public sentiment analysis using LDA and SnowNLP
摘要
Abstract
Objective The paper aims to explore professional medical accompaniment services as a significant innovation in optimizing healthcare supply.Through topic modeling and sentiment analysis,this study attempts to reveal public demand characteristics and existing issues,hoping to provide a scientific basis and practical references for the standardized development of the industry.Method LDA(latent Dirichlet allocation)topic modeling and SnowNLP sentiment analysis were employed to conduct text mining and analysis on social media data from 2020 to 2025.Results Public primarily focused on four themes:basic service needs and medical support for the seniors(48.27%),optimization of medical treatment process and collaborative efficiency(23.14%),service professionalism and practitioner qualifications(16.71%),and technology integration and regional pilot exploration(11.88%).The sentiment tendency showed weakly positive(69.24%positive).Public demand was concentrated on enhancing healthcare efficiency for the seniors(topic proportion 48.27%).However,challenges remained in disordered service processes(24.13%negative sentiment)and a lack of practitioner qualifications.Conclusions Under the dual background of an aging society and the digital transformation of healthcare,professional medical accompaniment services should leverage pilot experiences in Shanghai and other regions.Future efforts should target establishing a professional licensing system,implementing ethical governance of technology,and constructing a hierarchical regulatory framework to protect patient rights and promote the standardized and high-quality development of the industry.关键词
医疗陪诊/LDA主题模型/SnowNLP情感分析/智能医疗Key words
professional medical accompaniment services/LDA topic modeling/SnowNLP sentiment analysis/smart healthcare分类
医药卫生引用本文复制引用
曹庄晶,邵世妤,胡亚琼,邵志民,丁俭,周志勤,刘林艳..基于LDA主题模型和情感分析混合方法的医疗陪诊服务发展现状与公众情感反馈研究[J].健康发展与政策研究,2026,29(1):135-142,8.基金项目
上海医疗陪诊服务行业标准框架搭建研究(WSHQYJY KT-02-2024) （WSHQYJY KT-02-2024）
