护理学报2026，Vol.33Issue(5)：27-32,6.DOI:10.16460/j.issn2097-6569.2026.05.027
患者旅程地图在临床决策中应用的范围综述
Application of patient journey map in clinical decision-making:a scoping review
周晓苹 1田玉凤 2张汉玉 2金玥 2李林娟 2杨永平 3周婕3
作者信息
- 1. 三峡大学第一临床医学院,湖北 宜昌 443000||宜宾市第二人民医院,四川 宜宾 644000
- 2. 三峡大学第一临床医学院,湖北 宜昌 443000
- 3. 宜宾市第二人民医院,四川 宜宾 644000
- 折叠
摘要
Abstract
Objective To systematically collate and synthesize studies on the application of patient journey map(PJM)in clinical de-cision-making,and to provide a comprehensive and reliable basis for optimizing clinical decision-making processes and improving the quality of medical service.Methods Databases including PubMed,Web of Science,Embase,SinoMed,CNKI,Wanfang,and VIP were comprehensively searched to collect qualitative studies related to the application of PJM in clinical treatment decision-making from database inception to July 2025.Literature was screened using strict inclusion and exclusion criteria,and their quality was evalu-ated according to the JBI Critical Appraisal Checklist for Qualitative Research(2020 version),and the research results were integrated through systematic collation and inductive analysis.Results A total of 25 studies were finally collected,with 42 themes extracted,which were summarized into 16 categories and merged into 4 core integrated results:the advantages of PJM in facilitating clinical treat-ment decision-making;the challenges and dilemmas in the application process;the key factors affecting the application effect,and the optimization strategies for clinical practice.Conclusion PJM holds significant application potential in clinical treatment decision-making,but its widespread application still faces multiple challenges.It is necessary to formulate targeted optimization strategies based on influencing factors to fully leverage its role in enhancing decision-making quality.关键词
旅程地图/临床决策/范围综述/患者体验/质性研究Key words
journey map/clinical decision-making/scoping review/patient experience/qualitative research分类
医药卫生引用本文复制引用
周晓苹,田玉凤,张汉玉,金玥,李林娟,杨永平,周婕..患者旅程地图在临床决策中应用的范围综述[J].护理学报,2026,33(5):27-32,6.
