河海大学学报（哲学社会科学版）2026，Vol.28Issue(2)：52-67,16.DOI:10.3876/j.issn.1671-4970.2026.02.006
制度逻辑的演化如何重塑养老服务生态?
How Does the Evolution of Institutional Logics Reshapes the Elderly Care Service Ecosystem?A Longitudinal Case Study of Digital-Intelligent Transformation in Inclusive Elderly Care
摘要
Abstract
The digital-intelligent transformation of inclusive elderly care services constitutes an institutional change process jointly driven by exogenous technological opportunities and endogenous governance contradictions.Based on a longitudinal case study of City W,this paper partitions its transformation trajectory into three stages,namely,informatization foundation,digital integration,and intelligent integration,and yields four principal findings.First,as the transformation is driven by exogenous technological opportunities and endogenous governance contradictions,the focal contradictions evolve from the information black box to data silos,and ultimately to the service efficacy gap.Second,the transformation trajectory is co-shaped by the power relations and compatibility among five institutional logics—state,bureaucratic,market,community,and digital-intelligent—whose interactions progress through three escalating modes:crowding-out-and-absorption,competition,and integration.Third,actor strategies shift systematically with the configuration of institutional logics.Under a highly centralized bureaucratic logic that crowds out competing logics,actors converge on dependency strategies,trading compliance for legitimacy and resources;as multiple logics deepen their interaction and actors confront legitimacy criteria rooted in divergent logics,strategies diversify into selective,absorptive,and coalitional forms.Additionally,older adults undergo a role transition from passive data objects to substantive governance participants.Fourth,the institutional outputs of each stage feed back as new sources of contradiction,propelling institutional change in the subsequent stage.The current intelligent-integration stage,therefore,marks not an endpoint but the onset of renewed institutional adaptation,confronting emergent challenges of data ownership,algorithmic accountability,and ecosystem monopolization.Advancing the transformation hinges on identifying the dominant modality of logic conflict at each stage and designing stage-specific intervention points and coordinating instruments.关键词
人口老龄化/普惠养老服务/养老服务生态/数智化转型/多重制度逻辑/协同治理Key words
population aging/inclusive elderly care services/elderly care service ecosystem/digital-intelligent transformation/multiple institutional logics/collaborative governance引用本文复制引用
王增文,罗佩玲..制度逻辑的演化如何重塑养老服务生态?[J].河海大学学报（哲学社会科学版）,2026,28(2):52-67,16.基金项目
教育部哲学社会科学研究重大课题攻关项目(25JZD039) （25JZD039）
国家自然科学基金面上项目(72574171) （72574171）
教育部哲学社会科学实验室-合肥工业大学"数据科学与智慧社会治理实验室"研究项目(DSSSG2024P02) （DSSSG2024P02）
