护理学报2026，Vol.33Issue(7)：32-37,6.DOI:10.16460/j.issn2097-6569.2026.07.032
基于台次风险和个人工作量的麻醉恢复室绩效管理模型的应用研究
Performance management model based on case risk and individual workload for anesthesia recovery room
李敏 1向御婷 2刘波 3崔敏 1熊莉娟2
作者信息
- 1. 华中科技大学同济医学院附属协和医院运营管理部,湖北 武汉 430022
- 2. 华中科技大学同济医学院附属协和医院护理部,湖北 武汉 430022
- 3. 华中科技大学同济医学院附属协和医院财务处,湖北 武汉 430022
- 折叠
摘要
Abstract
Objective To explore the application effects of performance management model in post-anesthesia care units(PACUs)based on case risk and individual workload.Methods Based on Resource-Based Relative Value Scale(RBRVS),Diagnosis-Related Groups(DRGs),and anesthesia recovery risk,a performance evaluation system for PACUs was constructed using Delphi method and an-alytic hierarchy process(AHP).An information system was used to achieve fine-grained performance calculation per case,conduct in-dividual workload assessment,and implement refined performance appraisal based on key performance indicators(KPIs).The satisfac-tion of nurses with performance distribution and operational efficiency of PACU were compared before(from August 2023 to July 2024)and after(from August 2024 to July 2025)model implementation.Results The monthly avenger operational efficiency of the PACU was significantly improved,as evidenced by an increase in admission rate,and the number of emergency patients admitted to the PA-CU,and a reduction in patient recovery duration(P<0.05).Nurses·satisfaction with performance distribution and work enthusiasm were both improved significantly(P<0.05).Conclusion The AHP-based PACU performance management system centered on individual workload innovatively establishes a secondary performance distribution model oriented toward individual workload,further highlighting the work value of nursing staff.This system effectively improves turnover efficiency,and department quality and safety,enhances nurses·work enthusiasm and satisfaction,and provides strong support for the lean operation management of hospitals.关键词
麻醉恢复室/绩效考核/德尔菲法/层次分析法/麻醉复苏风险/个人工作量考核Key words
post-anesthesia care unit/performance assessment/Delphi method/Analytic Hierarchy Process/anesthesia recovery risk/individual workload assessment分类
医药卫生引用本文复制引用
李敏,向御婷,刘波,崔敏,熊莉娟..基于台次风险和个人工作量的麻醉恢复室绩效管理模型的应用研究[J].护理学报,2026,33(7):32-37,6.
