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从受助到助人:生活转折视角下老年人数字融入的信息实践与身份重构研究

张超慧 赵宇翔 张妍 张进澳 李金昊

现代情报2026,Vol.46Issue(6):31-43,13.
现代情报2026,Vol.46Issue(6):31-43,13.DOI:10.3969/j.issn.1008-0821.2026.06.004

从受助到助人:生活转折视角下老年人数字融入的信息实践与身份重构研究

From Beneficiaries to Contributors:Information Practices and Identity Reconstruction in Older Adults'Digital Inclusion From a Life Transition Perspective

张超慧 1赵宇翔 1张妍 2张进澳 1李金昊1

作者信息

  • 1. 南京大学信息管理学院,江苏 南京 210023
  • 2. 南京大学数据管理创新研究中心,江苏 苏州 215163
  • 折叠

摘要

Abstract

[Purpose/Significance]Against the backdrop of the population aging and societal digitalization becoming deeply intertwined,promoting the effective integration of older adults into the digital society has become key to advancing the concept of active aging.As an emerging form of social governance,digital public welfare initiatives—led by platform enterprises and jointly supported by governments,communities,and diverse social actors—provide an important practical arena for older adults to bridge technological divides and reconstruct social connections.Grounded in the life transition per-spective,this study introduces the theoretical framework of intersubjectivity to systematically examine the dynamic evolu-tionary process and underlying mechanisms through which older adults achieve digital inclusion in digital public welfare contexts.[Method/Process]This study adopted transformative learning theory and information behavior theory of life transi-tions as its core analytical frameworks and selected typical digital public welfare projects for older adults implemented between 2020 and 2025 as empirical cases.The research materials consist of multi-source textual data,including service cases,project archives,and news reports,which capture both organizational practices and participants'experiences.Employing the Gioia methodology and the qualitative analysis software NVivo,the study conducted systematic coding,con-stant comparison,and concept abstraction of 15 representative digital public welfare projects,including initiatives such as the AI Dou Program and the Silver Age Action.On this basis,an integrated model of"Life Transition—Intersubjective Interaction—Identity Co-construction"for elderly digital inclusion is constructed.[Result/Conclusion]The findings indi-cate that:①The interaction between rapid changes in the external digital environment and transitions in older adults'life courses leads to disruptions in their existing social relationships and information access pathways,thereby constituting a critical starting point for the digital inclusion process;②Older adults'digital inclusion follows a stepwise evolutionary tra-jectory characterized by access and dependence-adaptation and transformation-integration and reciprocal contribution.Through intersubjective interactions,older adults obtain the core experience of"being recognized,"enabling a dynamic reconstruction from information practices to identity cognition;③Within recognition-oriented environments collaboratively created by multiple stakeholders,sustained positive interactions facilitate shifts in psychological perspectives and the awa-kening of subjectivity among older adults.This study reveals the dynamic evolutionary pathway through which older adults transition from recipients of assistance to providers of support in digital public welfare contexts.It enriches theoretical foun-dations for cultivating digital literacy among older adults from an active aging perspective and offers valuable insights for advancing practice from technological empowerment toward subject-oriented empowerment.

关键词

老年人/数字融入/数字素养/生活转折/信息实践/数字公益

Key words

older adults/digital inclusion/digital literacy/life transitions/information practices/digital public welfare

分类

社会科学

引用本文复制引用

张超慧,赵宇翔,张妍,张进澳,李金昊..从受助到助人:生活转折视角下老年人数字融入的信息实践与身份重构研究[J].现代情报,2026,46(6):31-43,13.

基金项目

国家社会科学基金重大项目"智能时代提升全民数字素养的理论和实践研究"(项目编号:24&ZD180) (项目编号:24&ZD180)

国家自然科学基金面上项目"价值共创视角下老年群体数字素养的影响机理与培育模式研究"(项目编号:72374104). (项目编号:72374104)

现代情报

OACHSSCD

1008-0821

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