中国人事科学Issue(6):45-60,16.
人工智能在人力资源管理中的治理悖论与平衡机制研究
A Study on the Governance Paradox and Balancing Mechanism of Artificial Intelligence in Human Resource Management
摘要
Abstract
Artificial intelligence(AI)is profoundly reshaping the theoretical foundations and practical paradigms of human resource management(HRM).However,its driving effect is not a single technical-tool embedding but a systematic process of multi-dimensional co-evolution.Breaking through the traditional"human-organization"binary analytical framework,this article theoretically positions AI agents with autonomous decision-making capabilities as a third active agent alongside humans and organizations,constructing a"human-machine-organization"ternary interaction model.It proposes a co-evolutionary analytical framework containing four dimensions:technology embedding,decision agency,organizational adaptation,and ethical governance,and develops a measurement scale for human-machine collaboration quality encompassing task complementarity,cognitive complementarity,and relational trust.Empirical testing based on survey data from 887 corporate employees shows that:technology embedding enhances HR strategic effectiveness through promoting organizational adaptation;organizational adaptation drives innovation performance by fostering high-quality human-machine collaboration;ethical governance significantly and negatively moderates the strengthening effect of technology embedding on AI decision autonomy.This reveals the core management proposition that"efficiency stems from technology,effectiveness stems from organization,"confirming that ethical governance is not an exogenous constraint but an endogenous regulatory architecture within the technology application process,providing theoretical guidance and practical insights for enterprises to build a sustainable human-machine collaborative advantage.关键词
人工智能/人力资源管理/人机协同/三元互动/伦理治理Key words
Artificial intelligence/Human resource management/Human-machine collaboration/Ternary interaction/Ethical governance分类
社会科学引用本文复制引用
罗庆..人工智能在人力资源管理中的治理悖论与平衡机制研究[J].中国人事科学,2026,(6):45-60,16.基金项目
本文系赣州职业技术学院博士科研启动项目(项目编号:GZYDRF-202301-09)的研究成果之一. (项目编号:GZYDRF-202301-09)