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护患沟通能力评估工具的范围综述

陈雨钦 刘春香 王晶 高梦昕 陈媛 朱泳慧 饶云艳 孙红玲

全科护理2026,Vol.24Issue(16):3020-3026,7.
全科护理2026,Vol.24Issue(16):3020-3026,7.DOI:10.12104/j.issn.1674-4748.2026.16.006

护患沟通能力评估工具的范围综述

Assessment tools for communication skills of nursing professionals with patients:a scoping review

陈雨钦 1刘春香 2王晶 1高梦昕 2陈媛 2朱泳慧 1饶云艳 1孙红玲2

作者信息

  • 1. 510182,广州医科大学护理学院
  • 2. 广州医科大学附属第一医院
  • 折叠

摘要

Abstract

Objective:To summarize the evaluation tools for nurse-patient communication competence in domestic and international contexts,outline their development processes,contents,characteristics,and limitations,and provide a reference for the development,selection,and application of nurse-patient communication tools.Methods:The system searched the literature related to the development and validation of nursing-patient communication ability assessment tools in 8 Chinese and English databases.Results:A total of 38 articles were included,covering 38 evaluation tools,comprising 26 self-assessment tools for nurses,5 patient-assessment tools,1 dual-perspective evaluation tool for both nurses and patients,5 third-party evaluator-assessed tools,and 1 tool that did not specify the evaluation method.Conclusion:Although diverse types of nurse-patient communication competence evaluation tools exist,current instruments exhibit limitations in integrating perspectives from both parties,adapting to specific contexts and populations,validating certain psychometric indicators,and demonstrating cross-cultural applicability.Further validation and refinement are warranted.

关键词

护患沟通/护理人员/评估工具/范围综述

Key words

nurse-patient communication/nursing staff/assessment tools/scoping review

引用本文复制引用

陈雨钦,刘春香,王晶,高梦昕,陈媛,朱泳慧,饶云艳,孙红玲..护患沟通能力评估工具的范围综述[J].全科护理,2026,24(16):3020-3026,7.

全科护理

1674-4748

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