标准化学报Issue(8)：32-37,6.DOI:10.3969/j.issn.2097-857X.2026.08.004
基于扎根理论的消费品安全舆情治理效能评价研究
Research on Evaluating Governance Effectiveness of Consumer Product Safety Public Sentiment Based on the Grounded Theory
摘要
Abstract
[Objective]It is of great significance to establish an evaluation system for the governance effectiveness of consumer product safety public sentiment to understand the current status of consumer product safety public sentiment and specifically improve the governance effectiveness.[Methods]From the perspective of collaborative governance,the study analyzes the internal mechanism of the public opinion governance system based on the grounded theory,constructs evaluation indices involving multi-stakeholder participation,and selects a typical case for empirical analysis using the fuzzy comprehensive evaluation method.[Results]The public sentiment governance system includes five subsystems:government department governance,enterprise governance,third-party organization governance,media governance,and public governance.In the public sentiment governance of the"implementation of new standards for electric bicycles",the effectiveness of government departments and media governance is relatively high,while the effectiveness of public governance is the lowest.[Conclusion]This study provides methodological guidance and practical pathways for the effectiveness evaluation of current consumer product safety public sentiment governance,and supports the formulation of precise and effective strategies.关键词
消费品安全/扎根理论/协同治理/效能评价/模糊综合评价法Key words
consumer product safety/the grounded theory/collaborative governance/effectiveness evaluation/the fuzzy comprehensive evaluation method引用本文复制引用
郝伟怡,宗艺晶,周爱双,郭兴洲,操卫,李焘..基于扎根理论的消费品安全舆情治理效能评价研究[J].标准化学报,2026,(8):32-37,6.基金项目
本文受中国质量检验检测科学研究院基本科研业务费项目"基于效能评价的消费品安全舆情协同治理方案研究"(项目编号:2025JK039) （项目编号:2025JK039）
市场监管总局工业与消费品质量安全保障项目资助. （）
