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基于用户画像的货运企业分群与差异化运营策略研究

张杰 崔力中 胡封疆

天津建设科技2026,Vol.36Issue(4):1-6,6.
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天津建设科技2026,Vol.36Issue(4):1-6,6.DOI:10.3969/j.issn.1008-3197.2026.04.001

基于用户画像的货运企业分群与差异化运营策略研究

Research on Segmentation and Differentiated Operation Strategies for Freight Enterprises Based on User Profiles

张杰 1崔力中 2胡封疆2

作者信息

  • 1. 龙口市港航服务中心,山东 烟台 265700
  • 2. 天津市政工程设计研究总院有限公司,天津 300392
  • 折叠

摘要

Abstract

Based on highway ETC toll records,freight vehicle trajectory data,and corporate business registration infor-mation,we have constructed a multi-source feature system covering dimensions such as basic corporate attri-butes,spatio-temporal travel characteristics,and toll contribution.Following data cleaning,standardization,and feature selection,we applied the K-prototype clustering algorithm—suitable for mixed-type data—to cluster and profile freight companies,identifying five typical user groups.By further integrating the travel characteristics and value contributions of different groups,we propose a tiered,differentiated tolling strategy and precision marketing approach,and validate their feasibility through scenario-based simulations.The study demonstrates that refined operations based on user profiling can effectively facilitate the transition of ex-pressways'charging model from"uniform tolling"to"segmented operations",providing decision support for traffic diversion,revenue generation,and the optimal allocation of road network resources.

关键词

高速公路/货运企业/用户画像/聚类分析/差异化运营

Key words

expressway/freight enterprises/user profiles/cluster analysis/differentiated operation

分类

交通工程

引用本文复制引用

张杰,崔力中,胡封疆..基于用户画像的货运企业分群与差异化运营策略研究[J].天津建设科技,2026,36(4):1-6,6.

天津建设科技

1008-3197

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