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不合规任务对社会工作者抑郁的影响:职业倦怠的中介和服务效能感的调节

梁灏阳 郝熙鸣

中国健康心理学杂志2026,Vol.34Issue(9):1292-1297,6.
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中国健康心理学杂志2026,Vol.34Issue(9):1292-1297,6.DOI:10.13342/j.cnki.cjhp.2026.09.003

不合规任务对社会工作者抑郁的影响:职业倦怠的中介和服务效能感的调节

Illegitimate tasks and social workers' depression:The mediating role of burnout and the moderating role of service self—efficacy

梁灏阳 1郝熙鸣2

作者信息

  • 1. 南开大学社会学院社会工作与社会政策系(天津) 300350
  • 2. 北京大学心理与认知科学学院,行为与心理健康北京市重点实验室及生物与机器智能教育部重点实验室
  • 折叠

摘要

Abstract

Objective:To explore the mediating role of burnout in the relationship between illegitimate tasks and de-pression among social workers,as well as the moderating role of service self-efficacy.Methods:Data from the 2019 China Social Work Longitudinal Study(CSWLS)were analyzed.After data cleaning,5707 samples were included.The PROCESS macro in SPSS 27.0 was used to test the mediation effect and the moderated mediation model.Results:①Illegitimate tasks among social workers were significantly positively correlated with burnout(r=0.34,P<0.001)and depression(r=0.27,P<0.001),and burnout was significantly positively correlated with depression(r=0.56,P<0.001);②Burnout partially mediated the relationship between illegitimate tasks and depression among social work-ers,with a mediating effect value of 0.371(95%CI[0.334,0.409]),accounting for 64.75%of the total effect;③ In the moderated mediation model test,burnout still played a partial mediating role,and service self-efficacy showed a significant negative moderating effect only on the relationship between illegitimate tasks and burnout(β=-0.027,P<0.001).Conclusion:Illegitimate tasks increase the level of depression among social workers and exert their effect through the mediating role of burnout.Service self-efficacy buffers the effect of illegitimate tasks on burnout.

关键词

社会工作者/不合规任务/抑郁/职业倦怠/服务效能感

Key words

Social workers/Illegitimate tasks/Depression/Burnout/Service self-efficacy

分类

医药卫生

引用本文复制引用

梁灏阳,郝熙鸣..不合规任务对社会工作者抑郁的影响:职业倦怠的中介和服务效能感的调节[J].中国健康心理学杂志,2026,34(9):1292-1297,6.

基金项目

天津市大学生创新训练计划(编号:202410055335) (编号:202410055335)

中国健康心理学杂志

2096-4811

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