标准化学报Issue(9)：62-71,10.DOI:10.3969/j.issn.2097-857X.2026.09.006
螺旋式演进:低空经济背景下无人机政务应用服务标准体系构建的逻辑与路径
Spiral Evolution:The Logic and Path of Establishing a Standards System for UAV Government Services in the Context of the Low-altitude Economy
摘要
Abstract
[Objective]The study aims to explore the construction logic of the service standards system for drone-based government applications in the context of the low-altitude economy,and to provide pathway guidance for the transformation of such applications from a"technology-driven"to a"service-oriented"paradigm.[Methods]Grounded in the development practices of two association standards,T/DGAG 025-2024,Drone government applications—Video imaging services—Cost measurement specification,and T/DGAS 059-2025,Requirements for quality data collected by UAVs in government affairs.and integrating the"One Network,Unified Flight"reform case of a pilot demonstration zone in Guangdong,this study adopts the theoretical perspective of the paradigm shift in public administration from New Public Management to New Public Service.It constructs a three-dimensional analytical framework of"Value-Quality-Governance"and distills the dynamic evolutionary trajectory of the standards system.[Results]The findings reveal that the construction of this service standard system follows a spiral evolutionary pattern of"Transaction-Delivery-Operation-Excellence":at the transaction layer,service productization and cost measurement models establish budget and procurement benchmarks;at the delivery layer,data quality requirements and hierarchical evaluation mechanisms facilitate the transformation of deliverables into data assets;at the operation layer,unified dispatching and resource-sharing mechanisms promote cross-departmental collaboration;and at the excellence layer,performance evaluation and feedback-driven correction mechanisms drive the continuous iteration of the standard system.[Conclusion]The development of service standards systems for the low-altitude economy should shift from technical standards to a paradigm of whole-process service governance,forming a standardization path that anchors value to resolve cost measurement dilemmas,leverages quality covenants to promote the transformation of data into production factors,optimizes resource allocation through collaborative governance,and drives systemic iteration via feedback loops.This path offers theoretical interpretation and practical reference for the construction of service standard systems in the low-altitude economy.关键词
低空经济/无人机政务应用/服务标准体系/螺旋式演进/新公共服务Key words
low-altitude economy/UAV government applications/service standards system/spiral evolution/new public services引用本文复制引用
董耀艺,柯青,沈惠敏,邓盛威..螺旋式演进:低空经济背景下无人机政务应用服务标准体系构建的逻辑与路径[J].标准化学报,2026,(9):62-71,10.基金项目
本文受国家档案局科技项目计划"数字政府背景下政务服务电子档案数据安全治理研究"(项目编号:2024-R-052) （项目编号:2024-R-052）
广东省数字政务协会"无人机政务应用成本度量规范团体标准"(项目编号:EGAG2024-T-025)资助. （项目编号:EGAG2024-T-025）
