标准科学Issue(5)：72-78,7.DOI:10.3969/j.issn.1674-5698.2024.05.011
基本公共服务视角下的旅游公共服务标准研究
Research on Tourism Public Service Standards from the Perspective of Basic Public Services
摘要
Abstract
In recent years,the standardization of tourism public services in China has steadily developed,with a continuous increase of standards supply and significant results in the implementation of standards.However,there are also problems such as severe fragmentation of standards and unclear boundaries of tourism public services.Drawing on the working methods of basic public services standardization,and constructing a tourism public service standards system and developing basic standards can help regulate the development of tourism public services,systematically promote tourism public service work,steadily and orderly improve the level of tourism public services,and better meet the diverse tourism needs at multiple levels.The tourism public service standards system includes seven subsystems:general basic standards,tourism public information service standards,tourism public transportation service standards,tourism public safety service standards,tourism public welfare service standards,tourism rights protection service standards,and cultural and tourism public service integration standards.The basic standards for tourism public services cover 18 service projects in six major fields:tourism public information,tourism public transportation,tourism public safety,tourism public welfare,tourism rights protection,and the integration of cultural and tourism public services.The most basic normative requirements are put forward for the specific service content of each service project.关键词
基本公共服务/旅游公共服务/标准化/标准体系Key words
basic public services/tourism public services/standardization/standards system引用本文复制引用
李树信,张海芹..基本公共服务视角下的旅游公共服务标准研究[J].标准科学,2024,(5):72-78,7.基金项目
本文受2023年文化和旅游部部级社科研究项目"以标准化推进四川省旅游公共服务高质量发展研究"(项目编号:23DY22)资助. （项目编号:23DY22）
