数字社会下银行智能产品适老化设计研究综述OA

To carry out literature research in view of the current application problems of bank smart products in the elderly population,sort out the current situation of aging design improvement of bank smart products,form a relatively complete and rich literature review,find the shortcomings of bank smart products aging research at this stage,and judge the future development trend to provide reference for relevant researchers.CiteSpace was used to analyze the key node literature,hot areas and other issues in the research on aging design of smart products in domestic banks.Through the literature analysis method and content analysis method,the domestic and foreign literature is analyzed to understand the research status of the aging design of bank intelligent products.The design review of the development process,application,advantages and future trends of the aging design of bank intelligent products was completed.Through the visual analysis of CiteSpace,the domestic research on the aging of bank smart devices is currently in the exploration and initial stage.With the advent of an aging society,the academic research on the age-appropriate design of bank smart products has also increased.The age-appropriate design of bank products began to change from the study of ergonomics to the study of bank product interface and interaction logic.However,the current research in China has not solved the problems of the elderly using bank smart products,most of them stay on the surface,and there is still a lot of room for development in the aging design of bank smart products.