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茅台镇白酒旅游游客满意度提升策略

郄广平 王敏姿 陈晓钰 辜小玉

中国酿造2026,Vol.45Issue(4):321-327,7.
中国酿造2026,Vol.45Issue(4):321-327,7.DOI:10.11882/j.issn.0254-5071.2026.04.044

茅台镇白酒旅游游客满意度提升策略

Strategies on Improving Tourist Satisfaction in Maotai Town's Baijiu Tourism

郄广平 1王敏姿 2陈晓钰 3辜小玉3

作者信息

  • 1. 茅台学院工商管理学院,贵州 仁怀 551801||茅台学院酒文化研究中心,贵州 仁怀 551801
  • 2. 茅台学院资源与环境学院,贵州 仁怀 551801
  • 3. 茅台学院工商管理学院,贵州 仁怀 551801
  • 折叠

摘要

Abstract

With its long history of liquor-making,unique brewing technology and profound cultural heritage,Maotai town has great advantages in the development of Baijiu tourism.With the rapid development of the Chinese economy and the improvement of living standards,the tourism industry is in a transitional period from sightseeing to vacation tourism.In this paper,tourist satisfaction and influencing factors were systematically investigated through questionnaire surveys and statistical analysis.The results indicated that tourist satisfaction was influenced by multiple interacting factors.Among them,service experience,price reasonableness,and cultural experience were key variables.Age was positively correlated with satisfaction,whereas frequency of visits was negatively correlated with recommendation intention.Based on the data analysis,it was proposed that the future development of Baijiu tourism in Maotai town should emphasize diversified product innovation,immersive cultural experiences,enhance service quality,transparent pricing mechanisms,improve infrastructure and environmental sustainability.These measures aimed to enhance overall tourist satisfaction and achieve a coordinated development between the local tourism sector and the Baijiu industry.

关键词

茅台镇/白酒旅游/游客满意度/文化体验/服务质量/因子载荷分析

Key words

Maotai town/Baijiu tourism/tourist satisfaction/cultural experience/service quality/factor loading analysis

分类

轻工纺织

引用本文复制引用

郄广平,王敏姿,陈晓钰,辜小玉..茅台镇白酒旅游游客满意度提升策略[J].中国酿造,2026,45(4):321-327,7.

基金项目

遵义市2025年哲学社会科学规划重点课题(25ZYZD03) (25ZYZD03)

贵州省委重大问题调研课题(2024C044) (2024C044)

中国酿造

0254-5071

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